--- title: "Articles by Shirley Guo | Suger Blog" url: https://www.suger.io/resources/blog/author/shirley-guo/ canonical: https://www.suger.io/resources/blog/author/shirley-guo/ type: Blog description: "Shirley Guo covers usage metering, invoicing and disbursement, marketplace fees on the Suger blog — cloud marketplace GTM, co-sell, and billing for ISVs." --- # Articles by Shirley Guo | Suger Blog > Canonical HTML version: https://www.suger.io/resources/blog/author/shirley-guo/ 1. [Home](/) 2. / 3. [Resources](/resources/) 4. / 5. [Blog](/resources/blog/) 6. / 7. Shirley Guo ![Shirley Guo](/authors/shirley-guo.jpg) Covers Marketplace billing and revenue operations # Shirley Guo Shirley Guo covers the money side of cloud marketplaces — usage metering, invoicing and disbursement, what a marketplace transaction actually costs, and the work of getting marketplace revenue to reconcile. - usage metering - invoicing and disbursement - marketplace fees - refunds - revenue reconciliation 23 articles [ ![Your Year-End Marketplace Reporting Checklist](/images/blog/year-end-marketplace-reporting-checklist/hero.png) Billing & Metering ### Your Year-End Marketplace Reporting Checklist Year-end close is where a year of marketplace shortcuts comes due. The reconciliations a finance team should run before closing the books, in order. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 24, 2026 ](/resources/blog/year-end-marketplace-reporting-checklist/) [ ![Migrate Marketplace Metering Without Downtime](/images/blog/migrating-without-breaking-metering/hero.png) Billing & Metering ### Migrate Marketplace Metering Without Downtime Moving billing platforms is where usage-based sellers get scared, because metering is the one thing that feeds a real buyer invoice. Here is the cutover plan that drops no records and double-bills no one. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 20, 2026 ](/resources/blog/migrating-without-breaking-metering/) [ ![AWS Marketplace Net Payment Terms for Private Offers](/images/blog/aws-marketplace-net-payment-terms-for-private-offers/hero.png) Billing & Metering ### AWS Marketplace Net Payment Terms for Private Offers AWS now lets sellers set Net 30, 45, 60, or 90 payment terms on a private offer. Here's what each term does, what the buyer sees, and how the CPPO ceiling works. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 19, 2026 ](/resources/blog/aws-marketplace-net-payment-terms-for-private-offers/) [ ![The Monthly Marketplace Close Checklist](/images/blog/the-monthly-marketplace-close-checklist/hero.png) Billing & Metering ### The Monthly Marketplace Close Checklist The monthly marketplace close is the same five moves every cycle. Here they are in dependency order, so each step has the data the next one needs. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 19, 2026 ](/resources/blog/the-monthly-marketplace-close-checklist/) [ ![The AWS Marketplace Professional Services Listing Fee Cut](/images/blog/aws-marketplace-professional-services-fee-cut/hero.png) Billing & Metering ### The AWS Marketplace Professional Services Listing Fee Cut AWS cut the professional services listing fee from 2.5% to 0.5% in June 2026. Here's the exact before/after and the new margin math on a services attach. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 18, 2026 ](/resources/blog/aws-marketplace-professional-services-fee-cut/) [ ![The Marketplace Credit Request, at Scale](/images/blog/credits-at-scale-bulk-adjustments/hero.png) Billing & Metering ### The Marketplace Credit Request, at Scale A marketplace credit request needs different evidence on every cloud. Here is what AWS, Microsoft, and Google Cloud each require to issue one. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 18, 2026 ](/resources/blog/credits-at-scale-bulk-adjustments/) [ ![When Usage Records Fail: Batching and Retries](/images/blog/when-usage-records-fail/hero.png) Billing & Metering ### When Usage Records Fail: Batching and Retries A rejected usage record is unbilled revenue with a deadline on it. The response codes tell you which failures to retry and which to fix — and they are not the same failures. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 16, 2026 ](/resources/blog/when-usage-records-fail/) [ ![Designing Metering Dimensions You Won't Regret](/images/blog/designing-metering-dimensions/hero.png) Billing & Metering ### Designing Metering Dimensions You Won't Regret Metering dimensions are the hardest thing to change after launch and the easiest to rush before it. Five questions to answer before you publish. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 14, 2026 ](/resources/blog/designing-metering-dimensions/) [ ![Tax and Withholding on Marketplace Revenue](/images/blog/tax-and-withholding-on-marketplace-revenue/hero.png) Billing & Metering ### Tax and Withholding on Marketplace Revenue Who remits tax on a marketplace sale depends on the country, and the marketplace decides. The structure finance needs before the first payout. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 14, 2026 ](/resources/blog/tax-and-withholding-on-marketplace-revenue/) [ ![Seller of Record: Why It Changes Your Books](/images/blog/marketplace-seller-of-record/hero.png) Billing & Metering ### Seller of Record: Why It Changes Your Books On a marketplace, somebody else invoices your customer and collects the cash. That one fact reshapes your AR, your tax exposure and the conversation with your auditor. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 12, 2026 ](/resources/blog/marketplace-seller-of-record/) [ ![Why Your Marketplaces Report Different Numbers](/images/blog/marketplace-revenue-reconciliation/hero.png) Billing & Metering ### Why Your Marketplaces Report Different Numbers Three consoles, three revenue figures, none of them wrong. The differences are structural — different clocks, different payout triggers, different definitions of the same dollar. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 10, 2026 ](/resources/blog/marketplace-revenue-reconciliation/) [ ![AWS Marketplace Contract Pricing vs Usage Pricing](/images/blog/aws-marketplace-contract-vs-usage-pricing/hero.png) AWS ### AWS Marketplace Contract Pricing vs Usage Pricing The difference is not commercial, it's architectural. A contract product verifies entitlements and never meters. A subscription product meters every hour or you don't get paid. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/aws-marketplace-contract-vs-usage-pricing/) [ ![How to Cancel an AWS Marketplace Subscription](/images/blog/cancel-aws-marketplace-subscription/hero.png) AWS ### How to Cancel an AWS Marketplace Subscription The cancellation path depends entirely on what the buyer bought. A subscription ends from a console page; a contract goes through AWS Support inside a 48-hour window most people miss. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/cancel-aws-marketplace-subscription/) [ ![Cloud Marketplace Metrics Worth a Dashboard](/images/blog/cloud-marketplace-metrics/hero.png) Cloud GTM ### Cloud Marketplace Metrics Worth a Dashboard Most marketplace dashboards report what already happened. The metrics worth building are the ones that change a decision — and each one needs a named source dataset. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/cloud-marketplace-metrics/) [ ![Refunds and Cancellations on AWS Marketplace](/images/blog/aws-marketplace-refunds-and-cancellations/hero.png) AWS ### Refunds and Cancellations on AWS Marketplace AWS Marketplace refunds and cancellations are now self-service for sellers. Here's the full path from request to disbursement adjustment — and what can't be undone. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 6, 2026 ](/resources/blog/aws-marketplace-refunds-and-cancellations/) [ ![What a Marketplace Dollar Actually Costs You](/images/blog/what-a-marketplace-dollar-costs-you/hero.png) AWS ### What a Marketplace Dollar Actually Costs You AWS Marketplace fees are not one number. They move with product type, offer type, contract value, the channel, and the buyer's country — with worked arithmetic for each. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 6, 2026 ](/resources/blog/what-a-marketplace-dollar-costs-you/) [ ![Finance 101: Bridging the GAAP on Marketplace Revenue](/blog/migrated/4700c6c2d8b486d6.png?v=2026-05-12) Finance ### Finance 101: Bridging the GAAP on Marketplace Revenue A Finance leader's guide to cloud marketplace accounting, covering revenue recognition, fees, AR, cash flow and reconciliation across AWS, Azure and GCP. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 27, 2026 ](/resources/blog/finance-101-bridging-the-gaap-on-marketplace-revenue/) [ ![RevOps 101: Running Marketplace Deals Like Any Other Deal](/blog/migrated/9323115c5cb7d985.png?v=2026-05-12) RevOps ### RevOps 101: Running Marketplace Deals Like Any Other Deal A RevOps leader’s first guide to understanding why cloud marketplace deals create policy, workflow, and ownership failures, and what to do about it. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 13, 2026 ](/resources/blog/revops-cloud-gtm-playbook-101/) [ ![100% Real-Time Financial Accuracy: Automate Cloud Marketplace Transactions with Suger & NetSuite](/blog/migrated/66dddb36035e0b41.png?v=2026-05-12) Billing & Metering ### 100% Real-Time Financial Accuracy: Automate Cloud Marketplace Transactions with Suger & NetSuite Suger + NetSuite automate cloud marketplace transactions for real-time financial accuracy — fewer manual errors and faster revenue recognition. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Mar 7, 2025 ](/resources/blog/financial-accuracy-with-suger-netsuite-integration/) [ ![Breaking Down Silos: How Automated Usage Metering Drives Revenue Growth](/blog/migrated/a636cd87fcd861f1.png?v=2026-05-12) Billing & Metering ### Breaking Down Silos: How Automated Usage Metering Drives Revenue Growth Automate cloud service metering across AWS, GCP, and Azure with Suger — streamline usage-based billing and accelerate revenue recognition. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Feb 19, 2025 ](/resources/blog/automated-cloud-usage-metering/) [ ![How Suger Power Automated Usage Metering for ISVs – Cut Reconciliation Time by 90%](/blog/migrated/17016ff228944164.jpg?v=2026-05-12) Billing & Metering ### How Suger Power Automated Usage Metering for ISVs – Cut Reconciliation Time by 90% Automate usage-based billing with Suger to eliminate manual reconciliation and cut invoice processing time by 90% for cloud marketplace ISVs. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 31, 2025 ](/resources/blog/automated-usage-metering-for-isvs/) [ ![Unlock Revenue Potential: AWS SaaS Revenue Recognition Program](/blog/migrated/607a01c29930bbb9.png?v=2026-05-12) AWS ### Unlock Revenue Potential: AWS SaaS Revenue Recognition Program Discover how AWS's new SaaS Revenue Recognition Program can help APN Partners boost sales, enhance co-selling, and unlock new revenue opportunities. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 28, 2025 ](/resources/blog/aws-saas-revenue-recognition-program/) [ ![Simplifying Usage Metering Across Cloud Marketplaces: A Guide for SaaS Companies](/blog/migrated/28481cc9d9268067.png?v=2026-05-12) Cloud GTM ### Simplifying Usage Metering Across Cloud Marketplaces: A Guide for SaaS Companies Effective usage metering strategies for SaaS on AWS, Azure, and GCP — using Suger's unified API to enhance growth and profitability. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Sep 30, 2024 ](/resources/blog/simplifying-usage-metering-across-cloud-marketplaces-a-guide-for-saas-companies/) [All Suger blog articles](/resources/blog/) ### Stay Updated Get the latest Cloud GTM insights, product updates, and marketplace strategies delivered to your inbox.