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Changelog

What's new in Suger.

Product releases, feature launches, and improvements across marketplace listings, private offers, co-sell, metering, and reporting. Updated regularly.

Aug 17, 2026
  • Launched a usage-based billing platform that meters raw usage events, rates them, and reports the result to the marketplace, with new billing consoles and a guided migration from the previous setup. Billing & metering
  • Added AWS Partner Central Leads across the Suger Console and Salesforce, so leads AWS shares with you appear alongside your referrals instead of only in Partner Central. Co-sell docs
  • Deal registrations that arrive by partner email are now parsed by AI into draft registrations held in an ISV review queue, so nothing enters your pipeline until you approve it. Deal registration
  • Revamped the Salesforce Account widget and added dedicated Co-Sell and Funding tabs, with a cleaner default list and clearer handling of accepted offers. Integrations
  • Hardened AWS cross-account access so the IAM role identity Suger assumes is re-pinned whenever you update an integration.
  • Improved marketplace revenue accuracy — corrected Azure revenue attribution to the right customer entitlement, sharpened multi-channel disbursement figures, and cleared earnings the provider later retracted.
Aug 10, 2026
  • You can now register a co-sell on a partner's behalf — for partners who send deals by email — with the deal gated on that partner's own emailed confirmation before it can be marked won. Co-sell docs
  • Added free-credit and unused-commitment (rollover) rules per installment on Google Cloud committed-use private offers. Private offers
  • Revamped the Salesforce Account widget: offers and entitlements now group by cloud, list every buyer on a private offer with its acceptance date and a link to its entitlement, and put copy-URL and send-reminder actions in place.
  • Broadcasts now render as native Slack rich text and warn before delivery when a partner has no Slack channel connected. Suger partner co-sells appear alongside cloud co-sells, can be shared straight from your CRM, and are now available as MCP tools. PRM docs
  • Hardened tenant isolation so email and DNS sending domains are bound to the organization that owns them.
  • Sped up Salesforce entitlement and revenue backfill by removing redundant per-record lookups, and corrected AWS revenue formulas, multi-contract invoice syncing, and Azure revenue reconciliation.
Aug 3, 2026
  • Aligned AWS co-sell contacts with Partner Central across the create form and the detail pages in Salesforce, HubSpot, and the console. Co-sell docs
  • Split partner commission tiles by direction, so payable and receivable are visible separately. Commissions
  • Threaded co-sell email into a single conversation per referral, with inbound replies landing on the partner Activity timeline.
  • Added support for multiple EULA documents on Oracle Cloud private offers. Oracle guide
  • Added an offer-only reprice mode for AWS, and extended change-set timeouts to twenty minutes for large catalogs. Private offers
  • Moved AWS co-sell quality-score prediction to a daily schedule, so opening a referral no longer waits on a live prediction.
Jul 27, 2026
  • Moved Google Cloud Marketplace catalog and private-offer sync onto the Commerce Producer SDK.
  • Added Broadcasts, which compose one message and send it to every partner Slack channel. PRM docs
  • Hardened authentication between internal services.
  • Added the Oracle Cloud Marketplace usage-report flow. Oracle Marketplace
  • Added inline per-section editing on the co-sell detail page, and made partner invitations send asynchronously so the share wizard returns immediately.
  • Added an admin-only Reset User MFA action in the console.
Jul 20, 2026
  • Added AWS opportunity quality-score prediction and AI-generated business problems to the co-sell referral form. How co-sell works
  • Made the partner portal Overview page customizable with templates and CMS content. Partner Portal
  • Added bulk import of historical co-sell referrals, including commission columns.
  • Added creation of AWS funding requests — MDF and Proof of Concept — directly from HubSpot deals.
  • Added an organization-wide AWS Marketplace full sync.
  • Standardized PRM table behaviour, and added Type, Direction, and Currency filters to partner commissions.
Jul 13, 2026
  • Added multi-partner attribution to co-sell, with commission terms owned by the reseller.
  • Added hourly auto-sync for Oracle Cloud Marketplace and revenue sync from the OCI publisher disbursement report. Oracle Marketplace
  • Added a progress indicator and completion celebration to partner journeys, and course access is now granted automatically when a journey is assigned. Journeys
  • Added an AWS Support integration, so support cases can be opened and tracked without leaving the console. Integrations
  • Parallelized and rate-limited usage reporting to Orb. Billing & metering
  • Added amending a Google Cloud private offer directly from the offer, and blocked creation when the buyer already holds an active entitlement.
Jul 6, 2026
  • Added bulk upload of deal registrations from a CSV or from opportunities, with per-row results. Deal registration
  • Brought dimension-tag discounts for AWS, Azure, and Google Cloud into Salesforce, matching the console.
  • Added Oracle Cloud private offer creation from Salesforce.
  • Added a Mark as Won action on active co-sells and an AWS Opportunity Quality card on the referral sidebar.
  • Added substring offer search and analytics-backed home dashboards, both noticeably faster on large accounts.
  • Added a commissions view to the partner profile, and course version history with rollback.
Jun 29, 2026
  • Added organization-level integrations for GitLab, Notion, Dropbox Business, Asana, and Avalara. Integrations
  • Added invoice-based billing, which reports issued invoices to the marketplace rather than raw usage. Billing & metering
  • Added a co-sell to CPPO bridge that carries cloud account IDs and customer details through a match engine.
  • Added partner events with a feed, RSVPs, sharing, and tier-based visibility.
  • Added support for refunding multi-term AWS entitlements.
  • Patched flagged Go and npm dependency advisories across the platform.
Jun 26, 2026
  • Launched the Suger Co-Sell MCP so co-sell referrals can be drafted, shared, and synced from inside an AI assistant — including drafting outbound referrals, listing inbound referrals pending acceptance, diagnosing stuck referrals, and syncing status back to Salesforce.
  • Surfaced the Collaboration Score where accounts are worked: inline on the Salesforce record, across the account mapping list view for sorting and prioritization, and alongside co-sell history on the cloud rep profile.
  • Added AI Field Mapping, which generates a mapping rule from a one-line prompt.
  • Added SCA Tracking so sellers can see marketplace commitment progress for the year.
  • Added support for AWS Bedrock, Google Vertex AI, and Azure AI Foundry.
Jun 15, 2026
  • Added the first Oracle Cloud Marketplace integration, covering adding and verifying a marketplace. Oracle Marketplace
  • Added embeddable partner sign-up forms, with an allowlist controlling which sites may embed them. Partner sign-up
  • Added absolute and percentage pricing modes to dimension tags across every offer form.
  • Added partner engagement email sent through a user's own Gmail or Outlook, or an organization-level Gmail account.
  • Added per-plan dimension configuration on Azure private offers.
  • Added alerts when a CRM connection fails and needs to be re-authorized.
Jun 8, 2026
  • Added SCORM package upload with an in-house runtime for Partner Training. Partner Training
  • Added certificate expiry and renewal — statuses, retakes, automatic re-enrolment, and notifications. Certifications
  • Added cross-product multi-plan Azure offers with plan-aware dimension tagging.
  • Added partner brand theming across the partner portal and co-sell surfaces.
  • Added an Amend action directly on the offer list.
  • Stopped oversized Google Cloud marketplace messages from failing, by offloading large payloads to object storage.
Jun 1, 2026
  • Released Partner Training end to end — author, share, learn, certify. Partner Training
  • Added dimension tagging and tag-filtered discount groups to offers. Private offers
  • Added per-organization fine-grained permission selection to the OAuth consent flow.
  • Added the Customer Success Dashboard.
  • Consolidated AWS offer-set pending-acceptance notifications into a single email.
  • Added a manual trigger for CRM enrichment.
Apr 30, 2026
  • Launched the Suger MCP server, letting an AI assistant run the marketplace motion in natural language — creating private offers, listing expiring entitlements, generating revenue reports, reporting usage, and checking open support tickets.
  • Added AI Mapping for co-sell and funding with four mapping modes: Direct, Expression, Default Value, and AI Generate for prompt-based inference from already-mapped fields.
  • Added Account Mapping to identify the likely AWS, Azure, or GCP account owner for a Salesforce account before a referral is shared, with ownership stored in Salesforce and the Suger Console and historical co-sell context on the cloud rep profile.
  • Added AI-powered insights to AWS funding requests across MAP Cash Claim, Proof of Concept, ISV Workload Migration, Market Development Funds, PIF SCA GenAI POC, PIF SCA GenAI MDF, and MPOPP Grow.
  • Launched the Co-Sell Metrics Dashboard with overall and per-provider win rates, top cloud partner contacts by referral volume, closed-won revenue and average deal size by provider, trend charts, and ranked failure reasons each with a recommended fix and an AI Auto-Fix toggle.
Mar 18, 2026
  • Fixed an issue where buyer organization entitlements were displaying 'USD 0.00' in the Invoice column.
  • Addressed a problem where clone offers were not showing or allowing the editing of pricing plan fields.
  • Resolved a bug with the HubSpot Batch Association API that was causing incomplete results.
  • Fixed a permission feature management issue where custom permissions on the user level were not being checked.
  • Corrected the date format for Azure private offers.
  • Fixed a CPU-saturating retry storm caused by the continuous failure to process AWS Marketplace SQS messages.
  • Resolved an issue with Salesforce entitlement term backfill failing due to a zero-value StartTime.
  • Fixed a bug where GCP CPPO OUT offer creation was failing with an 'invalid custom features' error.
  • Added a fallback to the stored EULA URL when the S3 lookup fails.
  • Improved the Buyer Service UI by removing seller-specific verification warnings for buyer organizations.
  • Added a 'Payment Installments' section to the entitlement Overview tab.
  • Migrated several pages and components from Vue to React, including the analytics page, invoice and entitlement details, buyer components, and the 'New Product' creation flow.
  • Unified the SDK for all services, for both public and internal use (TypeScript only).
  • Refactored the internal and public TypeScript SDKs to support dev, staging, and production environments.
  • Refactored the HubSpot file location and replaced it with the internal TypeScript SDK.
  • Updated the README.md file.
  • Fixed linting errors.
Aug 25, 2025
  • New login page design
  • Support 8-decimal precision for AWS usage pricing
  • New Billing Analytics dashboard
  • Expanded Salesforce tables
  • Updated referral types to distinguish inbound vs. outbound in Salesforce integration
Aug 11, 2025
  • Support syncing multiple entitlements from AWS
  • Allow AWS private offers to expire on the current date
  • Choose single or multiple dimensions when creating SaaS contract pricing
  • Added Azure flexible total amount label in Salesforce integration
  • Introduced AWS referral-to-opportunity linking
Aug 4, 2025
  • Introduced entitlement-to-opportunity linking
  • Added new revenue table columns
  • Create and manage CPPOs as a reseller in Salesforce
  • Enhanced HubSpot integration with entitlements tab and offer cloning
Jul 28, 2025
  • Introduced Global Search feature
  • Link offers with ACE referrals
  • Link ACE referrals with Salesforce CRM opportunities
  • Improved Metronome integration for accurate entitlement handling and revenue reporting
  • Enhanced HubSpot integration
Jul 21, 2025
  • Auto-enrich company and customer info for Salesforce outbound referrals
  • Enhanced HubSpot integration with resale authorization, flexible billing for Azure Private Offers, and improved private offer management
  • Auto-sync buyer name after a private offer is created
Jun 23, 2025
  • Introduced Data Export — export billing, usage, and co-sell records on demand or on schedule
  • Added Analytics dashboards — gain visibility into finance, private offers, and co-sell activities
Jun 2, 2025
  • Support GCP Private Offers for Professional Service Listings
May 15, 2025
  • Create flexible billing for Azure private offers
  • Add deal type dropdown in GCP private offer
  • Custom email templates for notifications
  • Cleaner layout with resizable columns and advanced filtering in Suger Console tables
May 1, 2025
  • Support Jumpcloud SSO
  • Support GCP multiple offers creation
  • Provide real-time offer status tracking bar
  • Select your local time zone and view all timestamps
Apr 11, 2025
  • Support customer renewals in Azure private offer
  • Support for cloning existing product listings on AWS Marketplace
  • Enable custom workflow automation with powerful built-in nodes and templates
Apr 1, 2025
  • Support offers, transactions and revenue reports on Snowflake Marketplace
  • Enable Multiple Flat Fee Offers on GCP
Mar 20, 2025
  • Integrate Suger directly with Okta using OIDC SSO + SCIM provisioning
  • Support multi-currency for AWS CPPO and ABO
  • Support ChargeBee Integration
Mar 3, 2025
  • Support custom payment schedules for AWS CPPO
  • Automate SQL queries by Databricks Integration
  • Support offers and notifications for AWS AMI listing and Container
Feb 12, 2025
  • 🎉 Announcing $15 million Series A funding, led by Threshold Ventures
  • A brand-new logo inspired by melted chocolate
Feb 10, 2025
  • Analytics: powerful data analytics platform designed to help you import, analyze, and visualize all your data from Marketplace, Co-sell and CRM
  • Support integration with multiple AWS Marketplace accounts
Jan 16, 2025
  • HubSpot APP: Create offer, leads and opportunities directly from HubSpot CRM
  • Support SaaS Revenue Recognition required field for Seller's reported transaction information
Dec 16, 2024
  • Direct support for multiple programming languages (Go and Java) via our SDK
  • Buy with AWS: display and sell AWS Marketplace products on your own websites
Nov 15, 2024
  • Create AWS private offers in EUR, GBP, JPY, and AUD
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